filled with rage

[kingandy]

Bastard Student Loans have started taking money off me!

And after I sent them a deferment application, too. Bastards. This is their fault for not sending me an application form until April, and then the company secretary's fault for repeatedly forgetting to repring January's payslip.

Grrrrrr.

Comments

[renniek.livejournal.com]

They don't pay it back, they don't apologise, they don't respond to letters no matter how many you send, and they don't return fucking phone calls even when they say they will.

When i transferred degrees, some officious little twat from the medical school decided to write to them to tell them I'd left the degree course, but not that I'd transferred onto another one (I should have contacted them myself, but i hadn't got round to it as the only thing I really needed to tell them was change of graduation date, which wasn't exactly a pressing concern).

Nobody from the medical school or student loans mentioned anything to me. Months later, I got a letter from them demanding 6 months worth of payments. I explained the situation. I proved that I hdn't been earning enough during the short break between courses to be eligibnle for repayments. They claimed their system couldn't handle back-dating loan deferrments by more than 3 months, and insisted i send them 3 months worth of repayments. I stood my ground (hell, I didn't have the cash to pay them anyway). They refused to give me a loan for the next academic year until I paid them. I couldn't afford to live. Fortunately, my parents are kind and lovely people and could afford to help me repay the bastards.

During this process - which lasted for several weeks - I was phoning them at least once a day and writing a letter once every days. They never replied to a letter. Every time I phoned them they took my number and said someone would call me back the same day. They never did. The student loans company are complete wankers.

End rant.

[kingandy]

Bastards!