Bloody estate agents
Feb. 27th, 2009 11:53 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
kingandyYou may recall that a month ago we were burgled. The estate agents, Sanderson James, sent a man around to fix the lock.
They have now telephoned us to let us know that they would like us to pay them for the lock and then claim the money back off the insurers. (they said to Ant that it was an "unauthorised" repair, but this was patently not the case. When I rang them back they just said "nah you're liable".)
I can sort of understand their reasoning but it does strike me as very underhanded, not to mention petty and mean. Certainly the way they're handling it rather makes the blood boil.
If we had more than a month left on the lease, and it didn't run out on Easter weekend, we'd be thinking about moving...
EDITED TO ADD: Apparently this is a standard clause in the tenancy agreement, it's why they make sure their tenants are insured (by selling them an insurance policy). Again, I can see that it makes sense to get an insurance company to pay for something if possible, but surely the landlord should have building insurance...?
They have now telephoned us to let us know that they would like us to pay them for the lock and then claim the money back off the insurers. (they said to Ant that it was an "unauthorised" repair, but this was patently not the case. When I rang them back they just said "nah you're liable".)
I can sort of understand their reasoning but it does strike me as very underhanded, not to mention petty and mean. Certainly the way they're handling it rather makes the blood boil.
If we had more than a month left on the lease, and it didn't run out on Easter weekend, we'd be thinking about moving...
EDITED TO ADD: Apparently this is a standard clause in the tenancy agreement, it's why they make sure their tenants are insured (by selling them an insurance policy). Again, I can see that it makes sense to get an insurance company to pay for something if possible, but surely the landlord should have building insurance...?
