You will probably get your bluff called if you threaten to cancel as you have the 50% mrc discount, basically it is worked out on 3 factors.
Monthly spend - bracketed to £90pm+ £70-90pm, £45-70pm, and ->£45pm. Payment history - Do you pay on time Time since last upgrade
Basically if you spend a wodge irrespective of your discounts, pay by DD and upgrade once every 2 years, you will get what you want. The handset you are being asked to pay £149 for actually retails to the business at £300, you get it halfprice, because we know that if you keep spending as you currently do, we will still make profit off you next year (or maybe the year after)
The business is trying to train Customers as to the real value of handsets at the moment, the market is saturated though, so it is still a buyer's paradise, if you are willing to move custom to a different business.
Regarding upgrading vs a new contract and the costs of the phone, those are decided by retail for new connections, and CS for upgrades, different people with different agendas.
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Date: 2006-12-07 12:56 pm (UTC)Monthly spend - bracketed to £90pm+ £70-90pm, £45-70pm, and ->£45pm.
Payment history - Do you pay on time
Time since last upgrade
Basically if you spend a wodge irrespective of your discounts, pay by DD and upgrade once every 2 years, you will get what you want.
The handset you are being asked to pay £149 for actually retails to the business at £300, you get it halfprice, because we know that if you keep spending as you currently do, we will still make profit off you next year (or maybe the year after)
The business is trying to train Customers as to the real value of handsets at the moment, the market is saturated though, so it is still a buyer's paradise, if you are willing to move custom to a different business.
Regarding upgrading vs a new contract and the costs of the phone, those are decided by retail for new connections, and CS for upgrades, different people with different agendas.